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we listen
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We promise one thing, we will listen to you. Because we really do believe it's important to listen to our customers. Truly, we don't just say it.
So no consumer hotlines, no 1800 numbers to a customer service operator who has never worked in a store , no small comment cards with no room for comments ( and end up lost on someone's desk). We think our customers' feedback is important enough to talk directly to one of the owners. Isn't that why you called/emailed us in the first place? To be heard.
Make it easy for us
You guys stuffed up and I want to tell you about it!
Want to give us constructive feedback, because we love it, it's the breakfast of champions!
I want to blow your trumpet
Want to give us some positive feedback that makes us feel good?
Have a suggestion... because you get a vote
Have a idea for something that we should do ? We would love to hear it ( it's actually where we get all our good ideas from)
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